carwashbuenobueno
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- Aug 19, 2023
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Interesting. What pricing packages are you using?I second that ^^^^^
We switched to count down and it’s the best thing we ever did. So many are firm on count-up. I get that studies and anecdotes and intuition would suggest that count-up is the best option, but in our situation, the stop button issue ruins it’s convenience
we switched to 4 wash packages and our complaints stopped IMMEDIATELY and our CC revenue is up 50% in the last 2 months since. I can’t explain, I just throw stuff at the wall until something sticks and this one, for us at least, REALLY stuck
Also, curious if your complaints were about the button functionality, or simply the fact that people didn't know to press the stop button and then later realized they had a larger than expected CC charge?
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