Need help with WS II

[soonermajic]

My double sided credit card swiper was jammed up with quarters. I unjammed rhem and the CC swioer is no good now. I overnighted a panasonic panasonic double sided swiper plugged it in tonight with the machine turned on. Machine read "remove card",& within 15 seconds i smelled plastic burning & noticed mother board on CC swiper was getting very hot. Not sure where ive gone wrong. Could it possibly be bc i didn't turn the machine off?

Also old double side swiper had a metal frame around it, so it would match up wirh the front of the pay station and bolt holes. New double sided Panasonic reader didn't have that frame. How do i remedy that?

 

[JGinther]

If you changed from a single single sided credit card reader to a Panasonic dual side reader, you have to make sure you have the correct version of board and software to support it. I don't remember off the top of my head, but I think it's rev g or later?

But I just reread the post and you already had a dual side reader. Was the old one a Panasonic? Are you sure it was a dual side reader?

 

[soonermajic]

It was a dual side reader, but not a Panasonic. IDTech seems to be the brand.
The 1st pic is old reader, 2nd is new, 3rd shows both.

 

[STXCW]

are they both the same voltage?
Also be sure the plug is in the correct configuration

 

[DiamondWash]

Where did you buy the card reader from?

 

[soonermajic]

Bought CC swiper from RDM. I had a replacement overnighted from Unitec today. Supposed to be here tomorrow around 10:30am CST.
I will report back on progress. I am losing $10,000/ day (that's in coaching dollars) in CC sales.!!

 

[I.B. Washincars]

I wouldn’t even joke about numbers like that. That’s probably enough info for someone to build an express on top of you.

 

[soonermajic]

I wouldn’t even joke about numbers like that. That’s probably enough info for someone to build an express on top of you.

Ha, yeh, obviously was a HUGE exaggeration! More like $250---$275 town of 5k w/ a Razor & NON Busy SoftGloss.