What's new

Need help with WS II

soonermajic

Well-known member
Joined
Oct 26, 2014
Messages
3,387
Reaction score
871
Points
113
Location
texas
My double sided credit card swiper was jammed up with quarters. I unjammed rhem and the CC swioer is no good now. I overnighted a panasonic panasonic double sided swiper plugged it in tonight with the machine turned on. Machine read "remove card",& within 15 seconds i smelled plastic burning & noticed mother board on CC swiper was getting very hot. Not sure where ive gone wrong. Could it possibly be bc i didn't turn the machine off?

Also old double side swiper had a metal frame around it, so it would match up wirh the front of the pay station and bolt holes. New double sided Panasonic reader didn't have that frame. How do i remedy that?
 
Last edited:

JGinther

Zip-tie engineer
Joined
May 31, 2008
Messages
743
Reaction score
170
Points
43
Location
Loveland, CO
If you changed from a single single sided credit card reader to a Panasonic dual side reader, you have to make sure you have the correct version of board and software to support it. I don't remember off the top of my head, but I think it's rev g or later?

But I just reread the post and you already had a dual side reader. Was the old one a Panasonic? Are you sure it was a dual side reader?
 

STXCW

Active member
Joined
Jan 15, 2020
Messages
206
Reaction score
145
Points
43
are they both the same voltage?
Also be sure the plug is in the correct configuration
 

soonermajic

Well-known member
Joined
Oct 26, 2014
Messages
3,387
Reaction score
871
Points
113
Location
texas
Bought CC swiper from RDM. I had a replacement overnighted from Unitec today. Supposed to be here tomorrow around 10:30am CST.
I will report back on progress. I am losing $10,000/ day (that's in coaching dollars) in CC sales.!!😰
 
Top