What's new
Car Wash Forum

This is a sample guest message. Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Rain guarantees

carnut2

Express Exterior
We have a EE and wanted suggestions on rain guarantees. We have an automated gate system and have had several customers ask about this. How is it done, (and is it worth it) without a kiosk?
 
We have a EE and wanted suggestions on rain guarantees. We have an automated gate system and have had several customers ask about this. How is it done, (and is it worth it) without a kiosk?

We do it without auto gates. It is only with the top package. We print the receipt in Duplicate and write make, model and license on our copy. It goes in a slot with all tickets for that date. If same vehicle returns within 5 days the wash it put thru the DRB / Datatrax agian as a sale and the reciept for the free wash/sale is stapled to the prior reciept and then when we do the sales reconciliation we treat the rewash ticket like a coupon for that amount.

With auto gates I do not know how you could enforce the same car only system. You would have to talk to gate peole vis a vis some readable bar code on the reciept which the auto teller could read as a rewash for a limited period but a crafty customer might realize it could be used for another car.
 
Is the gate machine capable of printing a receipt and generating a code good for a certain time--Probably would get abused though with another car.
 
Back
Top