Switching to count up.

[MEP001]

I noticed the monetary value of the CC would only go to $2.50. I left it at $0.25. Does this matter since we are using count up, and we set the swipe value on the CC reader?

The pulse setting for CC is only used for count-down.

 

[SudsnShine115]

The pulse setting for CC is only used for count-down.

Thank you!

 

[GoBuckeyes]

you can change your count up to round up or down at a .05 cent interval from .25 Just contact Cryptopay and let them know you want to do this. You do need to be using a Dixmor LED 7 (I think) You will also have to make a change on your LED7 programming as well. It’s been a few years since I did this, so I forget the setting without being in front of an LED 7. A Cryptopay tech should be able to tell you the setting. In the end depending on how much you process, this could save a decent amount of $. As we all know in the self service business, Quarters, or in this case nickels can really add up. ;-)

FYI for those that want to get to .05 intervals rather than .25....

I chatted with Cryptopay to ask them if they could do this for me, explained my current pricing/time given and he said NO PROBLEM. He said I would need to change two settings in the timer then he would change it on their end and I would be good. I went to my one site, changed all the timers and contacted Crypto via chat again to make their changes but got another tech only to be told "not gonna work". Had I really thought about it, I could have saved myself over an hour of wasted time. To do this, your time per quarter needs to be divisible by 5. We are 3.5 minutes for $3 which is 17.5 seconds per quarter which we have to round up to 18 seconds/qtr on the LED6 ( customer gets 3:36). You can't divide 18 by 5 so it's not doable. The first tech told me to set the cc coin value to .05 and time per coin to 3 seconds which works out to $3/3 minutes in my case, shortchanging my customers 30 seconds. The take away, beware of taking tech support's advice at face value and do the math yourself.

 

[GoBuckeyes]

People are getting dumber, not smarter. I finally was able to talk to a customer who said he got ripped off by my credit card system. I asked him to explain to me what he did and he said he swiped his card and waited for it to count up to the amount he wanted to spend and then pressed the button. Then he said your bay didn't turn on! He wasn't kidding, after watching my video he stood in front of that timer watching it just scroll away charging his card, then pressed the button and then grabbed the gun. That whole time he stood there the foam brush was foaming away on the wall! I don't get it?

 

[OurTown]

People are getting dumber, not smarter. I finally was able to talk to a customer who said he got ripped off by my credit card system. I asked him to explain to me what he did and he said he swiped his card and waited for it to count up to the amount he wanted to spend and then pressed the button. Then he said your bay didn't turn on! He wasn't kidding, after watching my video he stood in front of that timer watching it just scroll away charging his card, then pressed the button and then grabbed the gun. That whole time he stood there the foam brush was foaming away on the wall! I don't get it?

We have had many similar situations like that in just the few months we have been count up. What are we supposed to do with these people?

 

[Waxman]

cue Ron White: " here's your sign!"

 

[Waxman]

FYI for those that want to get to .05 intervals rather than .25....

I chatted with Cryptopay to ask them if they could do this for me, explained my current pricing/time given and he said NO PROBLEM. He said I would need to change two settings in the timer then he would change it on their end and I would be good. I went to my one site, changed all the timers and contacted Crypto via chat again to make their changes but got another tech only to be told "not gonna work". Had I really thought about it, I could have saved myself over an hour of wasted time. To do this, your time per quarter needs to be divisible by 5. We are 3.5 minutes for $3 which is 17.5 seconds per quarter which we have to round up to 18 seconds/qtr on the LED6 ( customer gets 3:36). You can't divide 18 by 5 so it's not doable. The first tech told me to set the cc coin value to .05 and time per coin to 3 seconds which works out to $3/3 minutes in my case, shortchanging my customers 30 seconds. The take away, beware of taking tech support's advice at face value and do the math yourself.

why not change your start up price to $3 for 3 min?

 

[I.B. Washincars]

cue Ron White: " here's your sign!"

C'mon, get with the program! That's Bill Envall's catchphrase.

 

[Waxman]

C'mon, get with the program! That's Bill Envall's catchphrase.

you're right!!! i almost said jeff foxworthy!!!!

 

[GoBuckeyes]

why not change your start up price to $3 for 3 min?

Thats the decision I need to make before the end of the year. Definitely going to a dollar a minute, just need to decide if my start up price will be $3 or $4.

 

[SudsnShine115]

We finally installed these, needed the right rainy day and time to do it. Avg $ spend per customer has gone up about $1.50-$1.75. Wish we did this sooner. Thanks everyone for all of the information.

 

[Cwajciec]

FYI for those that want to get to .05 intervals rather than .25....

I chatted with Cryptopay to ask them if they could do this for me, explained my current pricing/time given and he said NO PROBLEM. He said I would need to change two settings in the timer then he would change it on their end and I would be good. I went to my one site, changed all the timers and contacted Crypto via chat again to make their changes but got another tech only to be told "not gonna work". Had I really thought about it, I could have saved myself over an hour of wasted time. To do this, your time per quarter needs to be divisible by 5. We are 3.5 minutes for $3 which is 17.5 seconds per quarter which we have to round up to 18 seconds/qtr on the LED6 ( customer gets 3:36). You can't divide 18 by 5 so it's not doable. The first tech told me to set the cc coin value to .05 and time per coin to 3 seconds which works out to $3/3 minutes in my case, shortchanging my customers 30 seconds. The take away, beware of taking tech support's advice at face value and do the math yourself.

I spent too much time thinking about this as I am going to $1 Tokens = $3 to start for 84 seconds per token (4 minutes, 12 seconds for $3). On my Dixmor timer I set (1) coin value at $1, (2) 84 seconds per pulse and (3) 3 coins to start. Then to prevent cryptopay from only pulsing every minute (potentally giving away partial minutes for free), I set the Dixmor setting #17 to $0.06 CC pulse value. Then in the cryptopay app I set the time per pulse to 5 seconds. If my math is correct cyptopay will add 5 second pulses and 6 cents to the timer. That's 0.06x12 pulses per minute = 72 cents per minute of use. For $3 the customer gets 50 0.06 cent pulses, each 5 seconds so 50 x 5 = 250 seconds, or 4 minutes 10 seconds. Sound about right before I make this change?

 

[AZcarwashman]

I spent too much time thinking about this as I am going to $1 Tokens = $3 to start for 84 seconds per token (4 minutes, 12 seconds for $3). On my Dixmor timer I set (1) coin value at $1, (2) 84 seconds per pulse and (3) 3 coins to start. Then to prevent cryptopay from only pulsing every minute (potentally giving away partial minutes for free), I set the Dixmor setting #17 to $0.06 CC pulse value. Then in the cryptopay app I set the time per pulse to 5 seconds. If my math is correct cyptopay will add 5 second pulses and 6 cents to the timer. That's 0.06x12 pulses per minute = 72 cents per minute of use. For $3 the customer gets 50 0.06 cent pulses, each 5 seconds so 50 x 5 = 250 seconds, or 4 minutes 10 seconds. Sound about right before I make this change?

All my sites are $3 to start for 3 minutes 36 seconds for cash and coin. We vend $1 tokens out of the changers. For credit card we are $5 minimum to start for 6 minutes. This is the same per time per quarter as cash, but just guarantee the $5 min for credit card. Been doing this for a year now and have had not one complaint. Has really made a big impact to the total sales. You really don’t want to charge the same cash or credit for your minimums. Otherwise, you’re losing money in all the customers that swipe and only use the minimum because of your swipe fees and percentage fees. I’m not sure how pricing is in your area, but even at my current prices, I’m low. Many in my area have gone to $4 for 4 minutes and $5 minimum for credit cards.

 

[Axxlrod]

I spent too much time thinking about this as I am going to $1 Tokens = $3 to start for 84 seconds per token (4 minutes, 12 seconds for $3). On my Dixmor timer I set (1) coin value at $1, (2) 84 seconds per pulse and (3) 3 coins to start. Then to prevent cryptopay from only pulsing every minute (potentally giving away partial minutes for free), I set the Dixmor setting #17 to $0.06 CC pulse value. Then in the cryptopay app I set the time per pulse to 5 seconds. If my math is correct cyptopay will add 5 second pulses and 6 cents to the timer. That's 0.06x12 pulses per minute = 72 cents per minute of use. For $3 the customer gets 50 0.06 cent pulses, each 5 seconds so 50 x 5 = 250 seconds, or 4 minutes 10 seconds. Sound about right before I make this change?

Kudos to your for figuring out that Cryptopay only charges for full minutes. So if a customer hits the stop button at 59 seconds, they just got that time for free, as Crypto will round the charge down to the last whole minute used.

Not sure if it was a limitation on my end or what, but I had to call Crypto and have them set my account to charge at 6 second intervals as I was unable to do it via the dashboard controls.

 

[Keno]

That's a ridiculous way to charge. Nayax charges just like adding quarters, the quarter is charged when the time period begins, not after it's already used.

 

[Cwajciec]

I spent too much time thinking about this as I am going to $1 Tokens = $3 to start for 84 seconds per token (4 minutes, 12 seconds for $3). On my Dixmor timer I set (1) coin value at $1, (2) 84 seconds per pulse and (3) 3 coins to start. Then to prevent cryptopay from only pulsing every minute (potentally giving away partial minutes for free), I set the Dixmor setting #17 to $0.06 CC pulse value. Then in the cryptopay app I set the time per pulse to 5 seconds. If my math is correct cyptopay will add 5 second pulses and 6 cents to the timer. That's 0.06x12 pulses per minute = 72 cents per minute of use. For $3 the customer gets 50 0.06 cent pulses, each 5 seconds so 50 x 5 = 250 seconds, or 4 minutes 10 seconds. Sound about right before I make this change?

update on this. I tried the above programming and while it did work, it caused the Dixmor timer to count up in milliseconds or something which looked like you were spending a fortune. So I backed it off to $0.25 for 21 seconds which gave the desired results.