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  1. S

    What do you guys do about credit card chargebacks?

    The worse part isn't even the chargeback, it's the "retrieval fee" that the processors charge. I get charged $30 just for the dispute, even if I win!
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    What do you guys do about credit card chargebacks?

    This one charge was for $17, but he also used the card at my hotel next door and is disputing that charge for one night, so it's worth more when you combine the two.
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    What do you guys do about credit card chargebacks?

    After reading your post, I decided to dig more. I called the guy and asked about it and he admits to using the car wash and says that he told his bank that he did. He says some girl stole his cc and used it all around town including at some car washes, but he did use my ss wash. He obviously...
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    What do you guys do about credit card chargebacks?

    After almost a year having Cryptopay, I finally had my first chargeback. Bank sends a chargeback letter stating that the card used was stolen. It was a $17 charge and I responded letting them know that the card was present and it was an unattended wash, but yesterday I got a chargeback letter...
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    Best place to buy this relay?

    JC has them in stock to ship today for $18. I just bought some from them.
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    Best place to buy this relay?

    Amazon was my first search, and right away I saw the 1-3 months. Randy, I then did a Google search for the relay, but if you click on those 24 links you will see that it is a part that is not available and has a long lead time at almost every site. 2Biz, that last link shows available but...
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    Best place to buy this relay?

    I need to replace this relay in my JC shampoo vac and was wondering if there was a better place to buy it other than from JC? I haven't had much luck finding it online. Thanks.
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    Wierd issue in self serve bay

    We've been busy so I haven't done a thorough check yet, but plan on it tomorrow. It's only occurred twice so far, but both within a week, so I'm certain it will happen again. I haven't been there either time and am just going off of what was reported to me, so hopefully next time I will be...
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    Wierd issue in self serve bay

    All timers are on the latest software. I had them recently updated to avoid any issues after installing cryptopay. I also just changed the rotary switch on that bay this week and it happened once before and then again today, so it can't be the switch.
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    Wierd issue in self serve bay

    I thought about that, but last time it was stuck on Pre-soak, so it can't be the motor contact..
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    Wierd issue in self serve bay

    I have had this issue occur twice in the past week. After a customer finishes washing and the timer runs out, the last function used will keep running. For example, this morning a customer used a credit card to pay for a wash then when they were done, they pushed the stop button on the...
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    Bay rotary switch

    True, but I usually throw the switch away at that point anyway, so I don't mind breaking the shaft. I used the knobs that came with the switch for a while, but they would always come loose often and even when they were tight, they had too much play. The knobs with the double screws are very...
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    Bay rotary switch

    I got lucky this week and was able to take off a couple of the knobs, but usually I just have to break them off and put new. I use the kind that have two small screws, not the knob that comes with the switch.
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    Sonnys Shipping Charges

    Very true. Kleen Rite does not give an estimate but I know from experience that the rates will be fair and relative to what I order, so I don't worry about it. I would cancel my order if the estimate was $80 as you never know what it actually will be, and if it does somehow come out around $80...
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    Bay rotary switch

    I have the same exact problem. I just replaced two switches yesterday that were seizing up beyond repair. Usually when they seize up, I just spray them with some liquid wrench and rotate the know and that lasts for a while. Yesterday I had two that just wouldn't move no matter what. I don't...
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    Diskinsystem tire shine in bay brush system

    When Diskin put in my Air Shamees, they mentioned that they were making a tire shine unit but that you would have to pay separately and it wouldn't tie into your existing coin box. I guess they changed their mind. I looked at their unit on the Kleen Rite website and watched the demo, but I...
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    Water in Cat Pump 623 Oil

    Not really, you have to remove basically every part in front of them to get to the seals. I hate doing it, but it really doesn't take that long once you've done it a couple of times.
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    Water in Cat Pump 623 Oil

    That's what I thought. I replaced the small o rings on two of the pistons, the third seemed good so I left it. I also didn't use any grease, so maybe I nicked them putting the sleeve on. If so, it would be the interior o ring. I drained it for a while, but I am sure there was still a small...
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    Water in Cat Pump 623 Oil

    Mine isn't leaking, just milky. The oil level has been the same for over six months. I did have some of the small o-rings that were damaged, but I replaced those when I changed the oil. I didn't put any lube on the plungers when re-assembling, so maybe I nicked the o-rings again.
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    Water in Cat Pump 623 Oil

    I have 623 Cat Pumps and in one of them the oil is a milky white. I know that means water is mixing with the oil, but I was always told that if water is getting in it is because the intake manifold seals need to be replaced. I changed those out and replaced the oil and it is still milky...
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