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What did they do for you? I have not heard from Hamilton about the change but will ask them on Monday. We are still not happy customers but will see if the update is significant enough to make things stable.

Sadly I would not bet against you on this debate topic. Only reason I included that is for the simple fact to fly under the radar you deal just with cash. I have lost track on the number of small independent companies or individuals that ask if we can pay them in cash. Cash will always be king...

Travel to Europe or many parts of Asia. 90% plus is tap to pay and cashless. Even the street vendors playing music for tips, they replaced the jar or guitar case with a wireless credit card reader for tips. Many of the churches primarily accept donations via a tap of a CC, although they have...

When ready to purchase an IBA I would recommend (to anyone looking to make a purchase) to take your car and get it washed in a few different machines to see if you like the experience as that is what your customer is going to experience. What works for one owner may not work for another and the...

Turbo vacs (3 motors) and shampoo are used a lot. The fragrance combo unit is mostly used as a vac.

Memberships are for tunnels that have employees present whenever they are open. Not for IBA.

I think the regulator found on most pumps is just an upper limit for the pump. It establishes the psi you see on the gauge based on the various pressures found in the system from the hose, the wand, and the tip. When you pull the wand handle it allows more volume to go thru the handle which in...

I believe we would need a dynamic or variable speed motor for the pump that is programmed to keep the same water psi. Have not seen one with that capability.

I ran an experiment with four tips, 2505, 06, 07, and 08. The psi drop when the trigger is pulled is 50psi (05), 150 (06), 300 (07) and 450 (08). Basically a log graph. We settled on a 2505 as the kick feels the best and seems to impress our customers.

We installed two Navien 199k BTU boilers such that only one comes on until more heat is required. They are tied together and the software manages the system. I am able to view the system via a phone. It replaced a 400k BTU monster from 1990 that just drank natural gas. We may do the same at...

Real question is age of the machine and how many washes has it performed. Then was the current owner a person who proactively fixed things or reacts to broken parts. That will tell you more about how the machine will hold up. You should make a decision on the place based on the location...

So we have a bay that started to have the same issue. Preset to 1400psi which it gets to consistently but drops to 600psi when wand handle pulled. Changed all components in the bay and the regulator with new parts. Parts are seven years old and the bay is the most used one out of 5 SS bays...

Unlimited memberships make no sense for IBA unless you have hundreds of members and your average use is under 3. Just need to look at the data taking into consideration all costs (repairs, replacement, lost full ticket revenue due to lines). Tunnels can wash in one hour what most IBA can...

We use the Hamilton APP with a limited monthly program as well as with wash books and wash specials. The APP or the DAN system required to use the app or Hosted Solutions or our Goldlines has some bugs in it that have gone unresolved for many many months that have made the app impossible to...

Definitely less wear on the machine and slightly faster throughput however customers have no idea how to drive though our standalone dryers even with a 75 second countdown timer display. Onboard dryers are probably more effective but I would stay with off board dryers.

Remove the bill acceptor and add a CC swiper. No cameras?

Washworld Razor

We use the Hamilton APP with a limit of 5 per period. APP has some issues with it but limiting monthly number does reduce abuse.

$90K is $15K/bay or $1250/bay/month. Not terrible but not great - place may be underperforming and have some upside growth, depends on the number of functions you have in the bays. The key is to offer enough options to keep people washing their cars longer. Also if you are adding CC to the...

Alternatively you can use the Dixmor counters that are part of your timers (assuming that your meter boxes use Dixmor timers). I think they just count coin and bill pulses.