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  1. Waxman

    Real Boss vs. Imaginary Boss

    I've begun imagining I work for an imaginary boss, even though the real boss is me. When I am going about my work day, sometimes I get lazy or complacent or have a bad attitide. I have started to imagine myself working for a boss whom I love to please during these times when my enthusiasm...
  2. Waxman

    Running an IBA as a Full Service

    Depends what you do in 45 min. For a mini detail it's not too bad, but don't alot of people want to come in, wash the car and leave? It seems like you are trying to make a limousine out of a VW beetle. No? Carwash consultants please weigh in .
  3. Waxman

    Recycling

    My spidey sense tells me this idea is a nice one but will not work. I am usually an optimist (ask my wife), but my faith in people recycling vs tossing it at your expense is pretty low.
  4. Waxman

    Adding detail services

    Wax: Pro #1 polish. Clay Bar- Kleenrite light cut version Tire shine; kleen rite brand vinyl dress: kleen rite. wipe down; kleen rite general purpose cleaner leather dress; lexol is my favorite. I agree on training advice. Also use air tools and a compressor. I love a tool called the...
  5. Waxman

    Hamel Mfg. Has a Winner!

    I bought and installed 2 new rubber vac cleanout bins on my SS Vacuums. What a superior product! Looks durable, fits great, innovative (to me) shape. Nice all-around and a joy to replace my cruddy old vinyl jobees with these! BRAVO!!:) http://hamelmfg.net/index.html
  6. Waxman

    Rising Chemical prices.

    Wow. My main touchfree soap, In Bay presoak (unless I'm remembering wrong) is up over $1/gallon from last year. Sure glad I raised my wash prices recently.
  7. Waxman

    Buying Own Propane Tank?

    Getting the Runaround! Found a local company with a huge amount of used propane tanks on their lot (gas company). Called to see about buying one. They do not sell used tanks only 'new' ones. I said 'how much for a new one'. They couldn't say. What??? "Who do you sell the used ones to?"...
  8. Waxman

    Bin Laden

    Some of my friends said they want to move to Canada because of peoples' reactions to the news about Bin Laden. I know how I feel and lets just say I won't need to move to Canada. What about you?
  9. Waxman

    Appointments thru Website

    I use Wordpress. www.houseofwax.us
  10. Waxman

    Walters Float Valve

    Think NASA FWIW Spare patrs inventory is crucial to your carwash success. I learned this the loooong hard way. Yes, I keep a spare valve for the IBA feed tank. Yes I also keep a spare rebuild kit too, just in case. In a pinch, I would go to my local plumbing supply and ask them for a...
  11. Waxman

    Appointments thru Website

    My website is generating regular appointments for detailing. If a customer goes to my site, they can click 'detail appointment' and I get an email about their inquiry. Making appointments this way is nice; very convenient and has so far been a great addition to my website that I highly...
  12. Waxman

    Rookies guide to price increases.

    I'd rather hear a customer complain than my wife: "are you gonna be making any deposits in the next few days???" Seriously, we are in this to make some money, so raising prices to make a decent profit at this should be something we happily do. :p
  13. Waxman

    Toilet seat vs. steering wheel

    When I get a new (used of course) car, the steering wheel is the first thing I scrub. I mean I scrub. With brute force and maximum general purp. cleaner. The I scrub again. Didn't know the fact re; toilet seat but not surprised one bit. Urine is sterile.
  14. Waxman

    Rookies guide to price increases.

    I raised SS pricing last month and am raising IBA. I raised detail prices too for 2011. I left vacs alone. There's othing wrong with raising prices as long as value is in line with price. Don't sweat it too much but leave vacs at $1 for 4 min.
  15. Waxman

    Black Iron size?

    I am now looking at the radiant heat (water) tubing for this.
  16. Waxman

    ICA Show - Sonny's Extreme Express Mini Tunnel

    :)You just put in an Inbay Auto and you already are thinking mini tunnel? Just who do you think you are???
  17. Waxman

    Customer complaints...

    That's precisely why I have 2 types of wash: self service and automatic. There are many instances where the self serve bays do the best job. Just ask JJJakubowski; he'll tell ya.
  18. Waxman

    Customer complaints...

    First off, toughen up, cowboy! This is a hard business and you will get conplaints. ALL carwashes do (the tunnel guys have their own set of them, so no one is immune). Secondly, I put on hi ph, 10 sec. dwell. Then another hi ph and 10 more seconds dewll. If your water is soft and hot...
  19. Waxman

    Ever just had one of those days?

    Yes, I think many business owners have similar thoughts. Tweaking your operation is what prevents stagnation and keeps your creative juices flowing. It's normal to think of things you would change if you were to re-do a carwash, detail shop, lube business. That's how you improve. My biggest...
  20. Waxman

    Know when to say NO

    I offered 'no charge' as a gesture of good faith. I am sure he would've paid a nominal fee or whatever I asked for; I chose zero. I will make it up. The annual contract is worth alot to me the detail business is much better equipped to make money washing and waxing cars than it is at xtra...
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