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Make Transactions Easier Given the volumes of research information, it makes good sense to include a credit card acceptor with any self-serve purchase. It could significantly increase sales dollar amount. Make it easy for customers to spend more money... and bank on impulse buying.;) HAPPY...

Inbay express You may find this video of an INBAY EXPRESS interesting because it enables an inbay unit to be retrofitted with fixed arches and claims an increased throughput of 35-40%. http://www.safetveyr.com/ie.html It eliminates the delay areas and seems to maintain the inbay's ability to...

Here's Another Timely Suggestion PEOPLE PREFER DEALING WITH... NICE PEOPLE. :cool: In a world of emails and texting, here's a no cost investment that will serve all business owners. Make a personal visit or phone call to every customer you can, starting from the best & most loyal... to the...

Bright Idea I suggest looking into LED lighting. Upfront costs are higher but after that, you enjoy the lowest cost... and the brightest lighting and most vivid colors. Not all sign companies are in a position to supply it, but it's well worth the search.;) -Steve

Create A Maximum Protection Process DANCING? DANCING!!! :confused: Wake up and pay attention! :o This is as simple as I can say it: We live in a good-better-best world of consumerism. Upgrade options are profitable. Bundle a polymer protection product (synthetic paint sealant) plus a...

Here's another option to consider: Good stuff, all. Here's another alternative that won't risk devaluing your current protection product. Develop a bundled process of protection and sell additional benefits, features and advantages. We did it quite successfully for years in my upscale...

If you're considering an express wash, I seriously suggest reading this: http://www.moderncarcare.com/articles/management/carwash-analysis-express-exterior-flex-serve.html

In 1999, ICA introduced its Express Detailing Certification Program. Specifically excluded was carpet shampooing, due to significant liability exposures. In addition, ICA did not feel it was appropriate for a vehicle to be returned to the customer with damp carpeting. It was not only a safety...

The PR Version Earl... Hey, I'm only offering some balance to the story. It happened when I operated carwashes and was a distributor who also built them. Yet, I've always found the absurdity of it all to be an embarrassment to our business. If credible testing done by truly impartial...

Bogus Study Sadly, the study is bogus, and an embarrassment to the ICA. :confused: Yes, the "study" was funded by carwash money, and stilted almost as much as studies funded by the Tobacco Institute about safe cigarettes.:o The handwash was done with a small amount of dishwashing soap (liquid...

Mirrors For Customer Self-Inspection Mirrors mounted on both side walls in the drying area has been part of the Flex-Serve recommendation for the past decade. The mirrors enable customers to self-inspect their vehicles, so its wise to illuminate the area really well for display purposes.:D...

There was a time when all car washing was done by hand in a shop that also provided what is now called detailing. Subsequently, things evolved over the years to where we are today. From a practical standpoint, detailing could be structured into two distinct easy-to-understand classifications...

Park or Emergency Brake Earl... I've seen the use of "park"... and for those customers who are prone to confusion, the emergency brake is a sensible alternative. All the sites I've seen either have staff oversight or signage & traffic controls (TSS amber and green lights that indicate go or...

And A Little Bit More! Bill, I've been around this business since pull-chains and pusher bars, and remember when the on-demand conveyor took the industry to a much more refined operational level. That's when we happily got rid of spinner tire & wheel washers and steam jenny headaches... and...

More Magic! Flat-belt conveyors provide a much smoother ride and eliminate the free-wheeling push-roll travel we've all grown accustomed to over the years. The plastic belts are warrantied for 500,000 cars, so their longevity and considerably lower maintenance makes them much more friendly to...

Magic Carpet Ride The upfront cost is definitely an issue, as is the fact that the current tire shine relies entirely on a rolling tire, but those issues are relative to conventional systems. Tire dressing can be applied by a spraying system that doesn't require a rolling tire, and as an...

Fair & Balanced Sorry, but my articles are intended to remain fair and balanced to all suppliers, so no mention of a recommended favorite seems appropriate. However, there is only one supplier to my knowledge that enjoys some unique technology that is protected by US patents. An earlier...

Actually, there are 4 companies, of which Intralox is one.

Express Detailing is typically a quick, somewhat abbreviated detailing process most often utilized in conjunction with a full-service carwash operation and performed by carwash attendants. Low price points offer an incentive to carwash customers for either one-step orbital waxing or intensive...

Mobile Detailing refers to a detail business that relies on mounting everything needed for the completion of detailing tasks on a mobile transport such as a self-contained truck or a pull-along trailer. This mode of business forsakes having the customer come to a fixed location for service...