What's new
Car Wash Forum

This is a sample guest message. Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Nayax question? Ask Harry the Nayax Expert

I did not delete my profile. I don't know why I was banned. That was my only post so far. I am not a competitor. I am a Nayax customer. Harry helped me to get unbanned, but my IP address is still banned so I have to login from another computer now, but at least I can login.
 
I did not delete my profile. I don't know why I was banned. That was my only post so far. I am not a competitor. I am a Nayax customer. Harry helped me to get unbanned, but my IP address is still banned so I have to login from another computer now, but at least I can login.
I'll have Jackson look into it.
 
I did not delete my profile. I don't know why I was banned.
I apologize for banning you - you registered under the name "jaava" and gave a false phone number and I mistook you for a bot. I'm sorry I don't know how to re-activate your IP address.
 
TO whom it may concern :

In 2018 I bought my very first card reader. New to the car wash business i was excited to introduce credit cards into my self-service bays.
But to my surprise when the Nayax unit came in it didn't work. I reached out too customer service with no avail this went on for over a year.
After reaching out to b.b.b Harry reached out and with his help we was able to get everything working as it should. The first month of it working i never received a deposit of funds collected because i owed monthly fees for when unit didn't work. Again with Harry's help things where right and money was received. Fast forward a few years and as equipment does it went bad. So thinking I have a working account now things would be better I ordered 4 new units. Again to my surprise nothing worked. Over the next year I reached out to company and to Harry knowing he had help out before with again no avail.
So now we are a year in with no working card readers I have wasted money on 4 new units that sit on a shelf doing nothing because they do not work.
I reached out again to Harry's number via text message with no response. Of course by now i am highly Pi** so I tossed all the equipment in the trash. Again fast forward a year mean while I am still getting bills stating I owe them money. Now Two Years in this morning I found this form and reached out to Harry letting him know how i was going online with this on going issue. Two my suprise almost instantly I received a response from Harry he did Apologize for the issue's at hand and said things where better now. As for me I now use CryptoPay!!!! Buyer Beware!!!!!!!!!!

Harry Thanks for your help in the past but I did feel it necessary to let others know what this company has put me through.
 
Keno, so you still need the low level relay even with count down mode?
I believe it is needed, because it is a voltage change between nayax and coin acceptor/timer pulse circuits. I have setup all our vacs this way and it works. Even if they weren't needed, I would still wire this way to protect the nayax from stray voltage/short circuits. Same reason I like to use the ac/dc adapters - nayax can handle a much higher voltage on the dc side, so cheap insurance in my eyes.
 
Back
Top