TO whom it may concern :
In 2018 I bought my very first card reader. New to the car wash business i was excited to introduce credit cards into my self-service bays.
But to my surprise when the
Nayax unit came in it didn't work. I reached out too customer service with no avail this went on for over a year.
After reaching out to b.b.b Harry reached out and with his help we was able to get everything working as it should. The first month of it working i never received a deposit of funds collected because i owed monthly fees for when unit didn't work. Again with Harry's help things where right and money was received. Fast forward a few years and as equipment does it went bad. So thinking I have a working account now things would be better I ordered 4 new units. Again to my surprise nothing worked. Over the next year I reached out to company and to Harry knowing he had help out before with again no avail.
So now we are a year in with no working card readers I have wasted money on 4 new units that sit on a shelf doing nothing because they do not work.
I reached out again to Harry's number via text message with no response. Of course by now i am highly Pi** so I tossed all the equipment in the trash. Again fast forward a year mean while I am still getting bills stating I owe them money. Now Two Years in this morning I found this form and reached out to Harry letting him know how i was going online with this on going issue. Two my suprise almost instantly I received a response from Harry he did Apologize for the issue's at hand and said things where better now. As for me I now use CryptoPay!!!! Buyer Beware!!!!!!!!!!
Harry Thanks for your help in the past but I did feel it necessary to let others know what this company has put me through.