My brother and I built a new wash in our hometown and installed an Oasis no touch unit. It’s been nothing but headaches the last two years and we struggle to keep it running even with their help. The support crew has been responsive and helpful but they’re even struggling to understand just how bad our system has been so far. I’m not on a witch hunt here but we are extremely frustrated and disappointed at this point in the cost of our unit and continuous breakdowns we’ve had and continue to have.
Again, they’ve been pretty responsive, have been on-site a few times, and we’ve had numerous calls. Here’s a sampling in a couple years…opening weekend the sensors were wired incorrectly and ripped the crap out of a ladies bumper, buy ups were coded wrong and if someone bought buy ups it would just melt down and not wash until we reset things, we’re on our third high pressure hose, we’ve had to replace the pulleys and bracket on the main pump as it would shred belts, we’ve replaced valve assemblies in the bridge so much I’ve lost track as they crack and leak like a sprinkler, multiple high pressure valves swapped out, we’ve rebuilt the “lava” units with parts from our local hardware store as they wanted like $2000 for the parts that di
dn’t make it to our second anniversary, low pressure chemical valves break pretty consistently, we’ve replaced multiple in bay sensors, sensor brackets “melt” from the chemicals so we replace six months or so, we clean the $hit out of the dollar bill dispenser and it jams weekly in the Unitec portal, and today we were having a stellar day our low pressure system bit the dust so we are down. Just happens to be a sunny weekend after snow and ultra cold temps…a lot of lost revenue.
I came to the forum to see if we were experiencing the norm or if we literally somehow got a “lemon” and came across this thread. If we make it a month without a major issue, my brother and I think we’ve really achieved something.
Would love some experienced perspective as to whether this is “routine breakage” for most? We just shy of 16k total washes on the system
No that not the norm. Theres thousands of oasis owners that testify to that. You either have had the worst luck in the world, have the worst distributor/install, or this is all BS. Betting on the BS.
Here are the breakdowns you mentioned.
Sensors wired wrong - Bad install
Ripped car bumper off - Sensor are either NO/NC. Machine will not run if wired wrong. PLC looks for inputs.
Buy ups coded wrong - bad install/distributor
3rd high pressure hose - bad install/distributor (hoses are too long or too short)
Pulley and Brakets - few years ago they did have an issue. They fixed it and replace parts were sent out at no charge.
Valve assemblies that leak like a sprinkler head? not sure what your talking about
High pressure valves - I dought any of those went bad. Also made by DEMA not Oasis.
Lava Units - Not sure what would cost 2K rebuilding them. A new foamer is 2K.
Low pressure chemical valves - Made ny Hydraflex not oasis. Pretty much a standard for most car washes now a days
Multiple in bay sensors - There is no way. Maybe one goes bad as a fluke but not multiple. Also made by IFM. A LARGE sensor manufacture.
Sensor brackets MELT? This is a first. If that is TRUE I would look into a different chemical.
Dollar Bill dispenser jams - A unitec problem and an everyday car wash problem.
Im calling BS on 95% of this.