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trying to reach fragmatics company

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cmawash

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made several attempts to get FRAGMATICS information/ parts. no results, no call back.in the past always found them very responsive, not sure what their status is
 
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Jon

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How do you like the Fragamatics vacuums? Looking to install some in mine
 
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cmawash

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Jon said:
How do you like the Fragamatics vacuums? Looking to install some in mine
Click to expand...
nice product, very popular wish we could contact them we have a minor problem with vacuum that requires technical support, left messages with Kelly no response equipment been out of service 4 week now. just need to know what part is bad so we can replace and get unit running
 
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Greg Pack

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cmawash said:
nice product, very popular wish we could contact them we have a minor problem with vacuum that requires technical support, left messages with Kelly no response equipment been out of service 4 week now. just need to know what part is bad so we can replace and get unit running
Click to expand...

What model? what is wrong?
 
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cmawash

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QUADRA VAC one motor will not turn FOR FUNCTION 1 traced problem to control, would like to replace BUT NEED TO CONFIRM THATS WHERE PROBLEM IS, 2 MOTORS should turn on for function 1 function 2 is one motor start. if control board is bad replace at $600 a board would like to verify problem kelly is very good at here job just need teck support to verify then order correct part
 
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C

cmawash

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cmawash said:
QUADRA VAC one motor will not turn FOR FUNCTION 1 traced problem to control, would like to replace BUT NEED TO CONFIRM THATS WHERE PROBLEM IS, 2 MOTORS should turn on for function 1 function 2 is one motor start. if control board is bad replace at $600 a board would like to verify problem kelly is very good at here job just need teck support to verify then order correct part
Click to expand...
 
Kimberly Berg

Kimberly Berg

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Just read recently that Kleen-Rite acquired Fragramatics in October. The result is "shorter, more reliabile lead times, and improved customer experience." Not sure if their phone number or contacts have changed. Fragramatics phone number is 800-643-1574, ask for Kelly Garrison.
 
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