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  1. Waxman

    Randy Nix Rules

    the thing that makes carwashing really great to me is people like Randy Nix. I just had a problem at my wash and one call to Randy pointed me in the right direction and now my automatic bay is operating normally! This industry is awesome because of folks like Randy, John Lynn and Eric Hanssen...
  2. Waxman

    Year In Review

    I won't actually know for a month or so but it feels carwash is down from last year. I know my cash reserves are lower but our company drilled and connected a water well and purchased an apartment building and that was a drain on liquid assets. Our small used car lot sold 5 or 6 more cars than...
  3. Waxman

    Please Order Your Hamilton Tokenotes Today!

    i know i just put it off too long thinking i had more in reserve. they are coming in next week. hallelujah!
  4. Waxman

    tired of garbage

    no i didnt mean you chased everyone down; i mean even my time to look at the recording, call police etc. it'll be 5 min of vac time. the price increase isnt a punishment for the trash left; it's a way to mitigate the ever-increasing costs (which happen to include extra trash people leave in...
  5. Waxman

    Please Order Your Hamilton Tokenotes Today!

    i thought they were all custom once you ran out of generic white ones. you mean i can get stock ones today? confused/
  6. Waxman

    tired of garbage

    I still keep the cans out but my approach is a bit different; I had some decals made saying $2 to start the vacuums. Yes 100% price increase. It is justified by many cost increases, including the trash that is left at night and on bad weather days when people think they are being slick leaving...
  7. Waxman

    Missing Pitzer, not much here anymore

    i could be alot more negative/argumentative/controversial but i choose not to. i started out very positive and yes the business has jaded me a bit and hardened me. i still think i am positive but now more tempered with reality. i have also branched out more into used car sales, p.d.r., etc...
  8. Waxman

    Please Order Your Hamilton Tokenotes Today!

    it's just a reorder
  9. Waxman

    Please Order Your Hamilton Tokenotes Today!

    Ordered mine and they are 4-6 weeks out!!! Hamilton may process my order faster if you guys order what you need. TIA waxman
  10. Waxman

    Price increase

    raised mine to $3 startup. just under 4 min. no complaints. looks good so far. i am much happier cleaning up messes from those i know spent the minimum ( mudders and plow trucks etc)
  11. Waxman

    Carwash sales pitch

    we offer our $12 pkg for $8 every tuesday. it works. offering $1 off isnt enough of a discount to incentivize the customer to wash that day. you gotta go deeper w/the discount and they'll respond. my philosophy is to NOT advertise my discount. rather advertise full priced services. think...
  12. Waxman

    Crypto Pay Service

    Experienced some awesome customer service from Tom and gang at Crypto Pay. They went the extra mile for me recently! They did what they said and more. In the words of Bill Pitzer, they delivered more than their promise.
  13. Waxman

    Happy Thanksgiving

    Happy Thanksgiving! Hope everyone has time to relax a bit today and enjoy a nice meal with family and friends. dave
  14. Waxman

    Capture rate

    look you are crazy to even think about this without the last 3 years tax returns for the business. if they are not available, no deal. capture rate and marketing are the least of your concerns. you have to see the numbers on a going concern. Capture rate is for building new, not buying...
  15. Waxman

    Noobie looking for advice on buying an existing car wash

    the value is whatever the market will bear. the sale price has to be justified by the tax returns. otherwise you wind up with a note you can't afford.
  16. Waxman

    Improvements

    Dixmor has a new bracket to mount the cryptopay swiper. Saw it at Kleen Rite Expo. Pretty nice.
  17. Waxman

    Need Cryptopay troubleshooting help

    yes the mater box works normally w/coins tom from cryptopay says dirty or bad card reader. don't have a cleaner thingy/card. trying to find one locally.
  18. Waxman

    Need Cryptopay troubleshooting help

    Howdy! One Cryptopay swiper of ours: 1. it verifies the card. 2. starts a wash cycle 3. shuts down on its own after 2-3 sec and gives 'thank you' prompt. bad swiper? reset the correlator once and tried my credit card and i got it to work normally then problem came right back. we have 2...
  19. Waxman

    Tips tricks hints and solutions

    I do keep a troubleshooting and maintenance log for the touchfree. It has helped a great deal. My Self Serve troubleshooting log is 1 paragraph. Things like the vacs and hydrominders are so simple that I can pretty easily fix most problems or describe over the phone to employees the course of...
  20. Waxman

    Raised Prices Today

    i just used a sign shop; they made me some decals out of heavy vinyl and i got a few spares: $3 to start. 3 tokens or 12 quarters
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