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I.B. They do have different size tubes for tokens. You just have to find a coin tube that the token fits into. If an operator wants to stack & dispense tokens in the vendor changer, you have to plan ahead to do it and buy the size of token that fits into existing coin tubes. We do it every...

Toonies!!! Sorry, Big Leo, for my ignorance of the "Toonie"!! I spelled it "Twoonie" 'cause that seemed logical to an engineer like me. I stand corrected. I.B.---Mars does its own thing when they make a new product. I have tried for many years to get Mars to allow stacking and dispensing...

We now have Mars 7512i changers that have a $2 tube in the cassette so we can stack both Looneys & Twooneys and give them as change. This feature may make it easier for the Canadian operators to sell higher priced vending products like gift cards or token note packs from the vendor and make...

We talked to a long time customer this past week who recently installed bill validators in his bay meters. He made the comment that his vending sales have dropped off since this was done. Another piece of evidence that the vendor needs to be in or near the vacuum area of the wash. Uncle Sam:)

I just got an email about voting to change the bylaws of the ICA Board from 10 operator and 6 vendor members to 9 operator and 7 vendor members. Anyone know the reasoning for this change?? Uncle Sam:confused:

As we have posted from time and time, we learn from our customers experiences in the field and at the CCWE show. If there is a potential “weak” spot in a design some one will mention it in our conversations with them. It is usually nothing major, but these little tweaks or ideas make the...

In V-Blog #43 we related what one of our customers told us at the CCWE show. When an unreliable machine is replaced with a new in-the-wall merchandiser, it would most likely go unnoticed by the majority of your wash customers because they look very similar. Once customers get cheated or lose...

We have heard operators express the desire to upgrade their old vending machines, but getting the money to do so is tough in this economy. Therefore we are making this offer to those of you with existing Vend-Master units that are unreliable or not working at all. (See V-Blog #43) Rather...

At the request of one of our customers, we designed an access door for the back of the ShurVend Junior FL to facilitate the servicing of the merchandiser. The operator (or employee) can load vending items into the bottom of the merchandiser from inside the equipment room and then go outside to...

MEP, Yup, all that is stated is "Sales". If you want to talk about "net profit", then the untility cost of vacuum sales (income) is only one part of the equation. Seems to me that I was replacing vac claws, vac hoses, vac brushes, or vac motors much more than I wanted. Then there was meter...

Reds, Thanks for the clarification on your vendor. Since we couldn't find you in our database, we were really mystified. Right now my surevend is not working and I am questioning whether or not I should even fix it. Since your Vend-Master is not working, you have no opportunity to make...

Kabak, Here is a website for information on this new credit card system. www.myarrowvision.com Uncle Sam :)

Since the Arrow has all these features it is priced about $75 higher than an equivalent system from e-Port. The audio system alone may be worth the little extra that it costs to make the customer more comfortable using it. We will learn much more as we install these readers in our...

As we posted in our CCWE report we found Coinco’s new wireless Arrow card reader system which is compatible with both our merchandisers (MDB) and with the rest of the equipment (pulse driven) at car washes. It is very similar to the Edge e-Port system (MDB mainly) that we have been using for...

Vinh, You need to lighten up!! You may want to start an argument but I am not going to play. I am just showing what can be done in vending if it is done a certain way. You may not like it, but you have no reason to dispute the numbers. I would be very careful about even hinting that this...

One great new product that we discovered at the recent CCWE show is a new wireless credit card system being developed by Coinco that is non-proprietary and allows the operator to select any of the major processors that he/she may already have on the wash site. This new credit card reader is...

Another customer gave us this insight into the “unexpected consequences” that are not obvious at first glance. He made this observation at his wash after he had installed a new ShurVend JuniorFL in place of the old, unreliable Vend Master; the sales volume on the new vendor did not pick up and...

As we stated in our CCWE Show report previously, we learn from our customers each year and get insights into “unexpected consequences” that are not obvious at first glance. One of our customers who visited us made this observation at his wash after he had installed bill validators in each bay...

We want to thank all our long time customers and the many new people who came by our booth at the CCWE show in Las Vegas to see us. We appreciate their time spent with us to catch up on the past year and show them the latest innovations in our merchandiser line. As usual we learned how our...

Vinh & Reds, We were gone last week to the CCWE show in Las Vegas, so didn’t get a chance to respond to your posts until now. Here are some more numbers to flesh out the wash sites quoted above about vending versus vacuum sales numbers: 1. There are 27 vacuums on these 4 sites...