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    Unitec/Priority

    Yes, it did around noon. Ours came back on around 9 p.m. We were using Intuit GoPayment and Square to process cards. We use those as backups. We prefer to use the Square, but the Square can sometimes update at an inconvenient time, which it did yesterday. For you trivia buffs, MxMerchant is...
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    Kleen-Rite Chemicals

    I'm not sure if this is feasible for you due to space considerations. Kleen Rite does offer free shipping if you get four 55-gallon barrels, 5 30-gallon barrels or 36 5-gallon buckets/containers. Then you can put any vending on top for free. I'm not sure if that applies to parts or not.
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    Kleen-Rite Chemicals

    We use Kleen Track 2A and 2B for our touch-frees. We are happy with them.
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    RIP MEP001 You will be missed

    RIP, MEP.
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    Prayers and good thoughts needed

    Wishing MEP a speedy recovery.
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    Customers and phone number requests

    We're still at the point of using pen and paper to obtain members' contact information. Once in a while, someone asks if they'll get spammed. We tell them it's to only contact them if a payment does not go through. Most people give both phone numbers and email addresses. If they do not, it's no...
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    Underserved Markets

    Agreed. The question is when those markets will show the oversaturation.
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    Predictions: What will the industry possibly be like in 2050

    First, I must quantify most predictions have a present-bias. They are based off of what is happening today and assuming that things will follow that trajectory. I'm no different. I do figure there will be shocks to the system. I myself feel that AI is going to cause a lot of destruction to our...
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    CryptoPay Set Up/ Worldpay

    Worldpay is hot garbage. Anybody who gets stuck on a Worldpay loop knows that it's going to mean lots of wait times, inaction and issues with communicating to someone who doesn't speak English.
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    Thread suggestion

    I agree. I myself use the new posts and notifications sections to keep tabs on things. I feel a case could be made to eliminate the crime reports forum. People could just post crime reports in general.
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    Why is hiring a Maintenance / Mechanic so hard?

    I know with that with Harrell's a subsidiary of Sonny's, they charge for the commute as well. As to why it's tough finding a mechanic, the factor of people not wanting to work is a big one. Another factor is that those who do want to work do not want to do blue-collar work. We have four...
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    Considering Card Only Self Serve Car Wash

    If going cashless is dependent on illegal immigration being solve, cash is going to be around a long time. Both parties have dug their heels in, and I don't see that change happening any time soon.
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    What kind of vacuums?

    I'm a big fan of shampoo. We use summer concentrate at ours. You can get 5 gallons worth from one bottle. We tried winter concentrate but never could get it to where it did not freeze at some point.
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    Considering Card Only Self Serve Car Wash

    The other day, my father and I had a conversation about going cashless. We take credit/debit as well. I'm against being cashless while he is for it. Here was our discussion: Me: Bank tellers wash cars too. Dad (scoffing): I don't care about bank tellers. Me: Well, we're going to automate...
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    Wash Club

    I think Shinepro meant there is already another thread on the subject.
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    Credit Card Reader for self serve Car wash - best company?

    But if the huge merchants are demanding mag stripes, why is Mastercard going ahead with a phase out plan of them by 2029? To the best of my knowledge, we're the only industry that relies heavily on swiping cards. Most places, you can only swipe your card if dipping the card does not work. Even...
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    Wash Club

    For us, it was a good idea. We have them at three of our four locations (one is an IBA system too for a membership program, plus we have a brush conveyor for memberships at that location). Our touch-free LaserWash 4000s and M-5's had a lot of empty times. We clubs to compensate for that. We also...
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    Good Purchase or Not?

    Questions to Ask 1. Why does he want to sell? What You Should Look At This is a look into, but I would at least look into an in-bay automatic. If there is no credit card acceptance, I would look into that. Cryptopay and Nayax would be most likely where you would go.
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    Vote: Do you answer................

    100% of the time when the Caller ID does not flash Potential Spam. I would say that in the last three years we've had that feature on our phone, only two of the thousands of calls we have gotten were that. Relatively speaking, self-serve calls are rare. Our in-bay automatics and membership...
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    What's most difficult maintenance/ tech help, to get onsite?

    We're lucky in that we have mechanics who can solve those issues. For us, it's dealing with people to fix floor heat/boiler issues.
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