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Steve, those windows are extremely tight. Best way to install a replacement window is to insert the rubber gasket into the door frame, then slide the window pane into position. We would recommend a lot of dishwashing soap or equivalent to lubricate it as you work it into position. Use a small...

The "Code-A-Wash" is the component inside the kiosk that generates codes and sells the packages, so there is no way to add a card reader. If you are asking about the older style hex-headed coinbox that we used to sell as a Code-A-Wash III Coinbox, I'm sorry, but those units were never developed...

Yes, a Unitec can interface to older Softgloss machines, but how it is installed will vary slightly depending on vintage of the machine. If your machine is old enough where you have separate inputs for the various wash options (wheel scrub, dry, 1 pass wash, wax, etc.), then you will need to...

The R7B UltraClean was one of the first ones with tall rear arms. There were several variants of the R7B model line. When this model included an on-board dryer were referred to as a "Mini-Tunnel". Most were relay-based machines and were extremely popular in the early 90's across the US. It...

Not sure the exact model, but appears to be a Ryko R7B UltraClean.

Glad you were able to get it solved! ~Darin

When you describe the machine as "shutting down", can you tell me more about what is actually happening with the machine when this happens? What cycle is it trying to perform at the time this happens (brush, foam bath, rinse, etc.) and where is the machine physically at on the tracks? Is it at...

If that's the case, I'd recommend looking at all the network wiring to make sure its Belden 8760 (no substitutes). There should be a ground rod going directly to the network interface box as well so all the network wiring shields can be connected. note that those shields should ONLY be...

When a customer enters their code, it sends a request to the Site Server for validation. It should return a message back across RykoNet to the coinbox if it's a good code. What Steve is trying to show you above is in the lower portion of the screen. If the Site Server can't talk to the...

If the machine gets to the rear of the vehicle, and in it's first brush pass from rear to front is stopping just after the rear wheel scrubs occur, it is very likely one of the retract proxes. Look at PLC inputs X43 (right) and X44 (left). They should be "ON" when they are retracted. If you...

The virtual bayplate option mentioned above is one solution, but you likely have a sequencing problem due to the positioning of the bayplate, backup airswitch or entrance end tire locate photoeye (X020). First item to check is the position of the machine when it is at home position. In each of...

The Radius HT is offered as either High Impact (HI) or High Pressure (HP). The HP model uses a CAT 3535 and operates about 1000 PSI at 35 GPM. The HI model uses a Berkeley centrifugal pump that operates around 325 PSI at 60 GPM.

As the machine travels from front to rear, we are using 2 counters to count the transitions of the wheel scrub photoeye X20. C1 increments when the tires are seen. Once it counts two tires, C1 will turn on. This counter has a debounce timer to ignore pulses in between the tires where the...

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Thank you for everyone's interest in the Softgloss MAXX 3. First, I do want to clarify that this machine is NOT a rebranded Karcher. While it's roots come from some of the prior 3 brush machines we've worked with in the past, it has been completely redesigned from the ground up. We've been...

Remove the cable that connects between the CAW and the POS system. Jumper pins 2 and 3. Go into system setup and run a POS diagnostics test. If that passes, then the problem is external to the CAW and more likely a port on the POS system.

For the sites that have the photoeye bayplate installed, I haven't heard of any issues. Steve may want to comment here though as he's had it installed now for a few weeks.

Rear arm oscillation happens as the machine is at the rear after it does the dwell. On tall vehicles, the right brush will move in, the machine drives forward which allows it to overlap slightly. The machine backs away, the left one comes in while the right moves out, and it moves forward to...

Great question, but unfortunately a dually won't work properly on a Softgloss with wheel scrubs. I think it would squeeze in there, but it would have to be perfectly straight, so most likely you would have a lot of damage. I like them too, but to wash duallies, you are probably better off with...

Thank you Steve. While we've implemented a lot of new features on the current Softgloss MAXX model, we have retrokits available to add most of those options to older equipment as well including photoeye bayplate, rear arm oscillation, RainShield and Color Wave options. When we went to the...